I have never been more disappointed and irritated in my life. My wife was running a fever of 101.5. Her primary physician was closed on Friday so we decided to go to the Burke Medical Center ER. Her temperature was over 102 by the time we got there and all the receptionist was concerned with was the "new computer software". After about 45 minutes we finally made it back to triage. The nurse was more concerned with the "new computer software" than with my wife's condition. We requested a blanket since my wife was now having chills due to her elevated temperature. The nurse said, and I quote, "I don't think we are supposed to give out the blankets". My wife got the blanket and was put in a room near the back with the door cloed. 45 minutes later the doctor came by and said that he could give her some fluids and something for the body aches. We'll, you guessed it, 45 minutes and a visit to the nurse's station, they came by to give my wife the fluids with a "tiny" amount of pain killer. Our entire evening was spent there (over eight hours). The only time we could get a nurse to come by was after going to their station to ask them to do their job!!! During this time my wife's temperature went up to 103.2. The nurse left and 15 minutes later I had to go to the nurse's station to ask them to do something...Tylenol was all we got. 45 minutes later, there I was at the nurse's station again asking why no one had come by to check on my wife. Their answer, this is golden, "We gave her Tylenol and it's been less than an hour". All of the tests were complete and the doctor was releasing my wife with two prescriptions. 45 minutes later, I had to make two separate visits to the nurse's station in order to get our paperwork and have the IV removed from my wife's arm.
Pissed off Patient that pays a co pay
Everything connected to Burke Medical center is bad. The hospital bought Dr. Murray's office that sits behind the hospital. I have a nephew that I take there for his ADHD and I could NEVER get his prescription the same day or next day. This week we took him on Monday and were told to come back Wednesday for the prescription but I was told I will not be able to get it until next Thursday (not this Thursday but 11 days from the appointment). I love taking my family to see April Riggs because she is good at what she does but Dr. Chad C. Slaughter whom I never met is never there to sign the prescription. Yes a doctor signs the prescription and we never set eyes on him.
They took good care of me...
if i could give a zero i would i just movimg here and was involved in a bad accudent on friday and tonight i went to get off of the bed almost fell. the dr who firat saw me was saying he was going to admit to observation and then the dr who was coming for night apparently was not told that and then he refused to give me benadryl or anything else foe pain he came in made me feel like crap and told me to get dr and set follow up up appt then he went back to his room
They will let you die. The staff is very disrespectful, was told couldn't relay the status of someone to their own parents. Will never go back nor recommend this place to anyone!!!
OK, my ranting is over and yes this is a true story (do the math and you will realize that I left out some of the time spent there). There has been much discussion about the failing status of this hospital over the past few years. After our experience tonight I think this is the best thing that could happen to this hospital. Maybe all of the employees could get the opportunity to train in an environment that realizes that the patient is their job. Without the patients there is no hospital.
Burke Medical Center is a US Hospital based in Waynesboro, Georgia. Burke Medical Center is located at 351 S Liberty St, Waynesboro, GA 30830, USA.
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